RETURNS

We hope that you truly love your purchase with us!  In the event that you do not, we will gladly accept returns on all items for store credit.  Items must be unworn and have their original tags and packaging included to be eligible for a return.

Please request a return authorization by contacting us directly at thecollection@shopedropoff.com, or by calling 1.866.962.5550 within three (3) business days of receipt of your purchase to qualify for a return.  Please include your order number and reason for return in the return request.  The buyer is responsible for paying return shipping.

Please send or bring all returns to:

The Collection by eDrop-Off

Attn: Returns

2117 N. Halsted St.

Chicago, IL 60614

Returns that are shipped to us, will be processed within three (3) business days of receipt.  

All returns will be issued a gift card code for the purchase price via email, that is eligible to redeem for another purchase of your preference at any time.  Gift card codes do not expire.